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Terms & Conditions of sale

By purchasing from website store you agree to our terms and conditions set out below.

  1. Shipping times can vary depending on the season and the busiest times are 30-40 days before Christmas. We do our best to get your orders delivered before the holiday season , however bare in mind that some delays could happen which are outside our control.
  2. Payment are made in your local currency automatically and we use as merchant for all payments on our store. This is very secure and we do not store or receive any credit card data. We only collect your details to be able to interact with you and to ship your orders.


  1. Returns of product can be done for the following reason:

a) We ship the wrong item, we will correct it and ship you the right product or refund you in full should we not be able to correct it due to stock.

b) If the product is faulty we will do our best to replace it for you right away with sending you new product replacement.

We do not accept return for the following:

  • Wrong size ordered, please make sure you read and measure correctly before ordering. As we cannot accept returns for wrong size.
  • Change of mind, or ordering multiple items with different sizes and returning some or all of them.

We ship from three locations:

Europe: Some of our products are located in a European country and we can ship fast, you will see that on the product details.

USA: We have a most product in USA market within 7-15 day delivery anywhere in the States.

ASIA: We can ship within this market 7-10 days, plus we also ship to Europe, USA from this location for certain non-stock items.

That is the reason we have different delivery options and delivery days.

By Ordering from us, you agree to the above conditions of sale and we will do our best to get your order to you as fast as we can.

Thank you

Brands Direct Team